> For the complete documentation index, see [llms.txt](https://mesuite.gitbook.io/mesuite-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://mesuite.gitbook.io/mesuite-docs/admin-essentials-profile-and-settings/how-to-reset-your-password.md).

# How-To: Reset Your Password 🔒

If you forgot your password, follow these simple steps to reset it and regain access.

{% stepper %}
{% step %}

### Step 1: Initiate the Reset

Go to the login page and click on **“Forgot Password?”** 🛠️ Enter your email address and submit the form to start the reset process.

![](/files/e40db58b23bfbc4ecfb9600a56be641eab92573b) ![](/files/eba950c80ff793dc878fdfa107c5f85afccd7a91)
{% endstep %}

{% step %}

### Step 2: Create a New Password

On the next page, enter your new password, confirm it, and enter the Multi-Factor Authentication (MFA) code we emailed you. 📧

![](/files/cb8df899b8ddac30022af26f9db47021ff1aae94)

Please note: Your new password must meet these requirements:

* At least **6 characters long**
* Contain **one lowercase letter**
* Include **one uppercase letter**
* Have **one digit**
* Include **one special character** (for example: @, #, $)

If your password meets these requirements and the MFA code is correct, your password will be reset and you will be automatically logged in. 🎉
{% endstep %}

{% step %}

### All Done!

If you have feedback or encounter issues, contact support at **<support@mesuite.com>**. We’re here to help! 💌
{% endstep %}
{% endstepper %}