How-To: Cancel A Workspace

If you've wrapped up all the projects in your workspace and there are no active projects left, feel free to cancel your workspace by following these simple steps.

→ Overview

You can cancel your workspace once you have downloaded everything you need and have archived all your active projects.

However, you'll need to be a Account Manager before you can archive your projects or cancel your workspace. To see your permission status, click on the project you’d like to archive, click on Contacts, and look for your name and contact info.

→ Accessing Workspace Settings

Once you have confirmed that you are an Account Manager, or have successfully upgraded to one, you can then access your Account Settings.

You can access it from the right sidebar, on the icon with squares labeled Workspaces. When you click on it, you'll see all your workspaces. Click the Gear icon next to the Create Workspace button, here:

→ Canceling your plan

Once you access the Workspace Manager, you’ll be able to see all your workspaces. Select the workspace where you want to pause your subscription.

Next, inside your workspace, go to the Plan tab and click on Manage Subscription.

Next, click on Cancel Subscription.